LifeLine Projects are delighted to announce we have been appointed by Barking and Dagenham Council to deliver Healthwatch in the borough after a tender process. LifeLine have hosted Healthwatch for the last five years and will continue to ensure that residents’ voices are heard and that their feedback makes a difference.
Healthwatch Barking and Dagenham is your local independent consumer champion for health and social care.
If you use GPs and hospitals, dentists, pharmacies, care homes or other support services in your area, we want to hear about your experiences.
We are independent and have the power to make sure NHS leaders and other decision makers listen to local feedback and improve standards of care.
We can also help you to find reliable and trustworthy information and advice. Last year, the Healthwatch network helped nearly a million people like you to have your say and get the support you need.
Healthwatch Barking and Dagenham is part of a network of over 150 local Healthwatches across the country.
Healthwatch are here to listen to the issues that really matter to people and to hear about your experiences of using local health and social care services. We’re entirely independent and impartial, and anything you share with us is confidential. Healthwatch uses your feedback to better understand the challenges facing the NHS and other care providers and we make sure your experiences improve health and care for everyone – locally and nationally. We can also help you to get the information and advice you need to make the right decisions for you and to get the support you deserve.
In the coming months, the team will work on building a stronger Healthwatch team of both staff and volunteers to ensure that local people continue to have their voices heard. We look forward to seeing people of Barking and Dagenham get involved – both residents, and those working in the borough.
—Nathan Singleton, LifeLine Projects CEO
At some point in our lives, either ourselves or loved ones will need to access health or care services and—let’s be honest—we, of course, want them to be good quality. That’s why it’s really important that you share your experiences—whether good or bad, happy or sad.
If you’ve had a negative experience, it’s easy to think there’s no point in complaining, that ‘nothing ever changes’. Or, if you’ve had a great experience, you might ‘wish you could say thank you’ but didn’t know how to. Remember, your feedback is helping to improve people’s lives. So, if you need advice, or you’re ready to tell your story—we’re here to listen.
Remember every story that is shared brings useful information and insightful evidence to local Healthwatch as they have a power to challenge decision makers.
So why not connect with us and make a difference?