Vacancies

Thanks for taking an interest in working for us! We’re a close-knit bunch and work by the values of excellence, integrity, ownership, compassion and team. If that sounds like you, we’d love you to apply for one of our vacancies to join us in delivering our vision to impact individuals and influence systems.

By working with us, you will be offering solutions that are characterised by renewed hope, developed confidence and improved skills; our programmes release people to be agents of change in their communities.

If you decide to apply, please return your completed applications to Carey Luke, unless otherwise specified.

Human Resources (HR) Assistant

Salary: £10,714.29
Hours: 15 a week, Monday to Friday
Location: LifeLine House, Dagenham RM8 3QS
Full details for Human Resources (HR) Assistant

Description

The HR Assistant will provide an effective and efficient generalist HR service throughout the organisation to managers and employees under the guidance of the Business and Quality Manager by providing a proactive support service and advice on a range of HR issues, ensuring effective and efficient administration, compliant with relevant legislation, best practice and company policy.

In your role, you will be required to:

  • Assist with recruitment, including managing the recruitment inbox – responding to all speculative applications and agencies as appropriate and passing CVs on for further consideration.
  • Ensure all paperwork is completed in connection with joiners and leavers e.g. DBS checks, obtaining references, offer letters, contracts, exit interviews.
  • Organise and manage all aspects of the family-friendly processes including maternity, paternity, adoption, parental and unpaid leave and support re-integration on return from leave ensuring all necessary paperwork is completed and managers are kept fully up to date.
  • Assist with a range of employee relation issues as and when they arise.
  • Have a thorough understanding of HR law in particular relating to contracts, terms and conditions, discrimination, maternity/paternity, dismissal processes, grievances, etc.
  • Make bookings for external training as required.
  • Maintain a record of all training.
  • Assist with the organisation of staff events.
  • Communicate payroll changes to the Finance department on all staff matters that affect payroll within the timescales set to run payroll.
  • Maintain a database of completed appraisals.
  • Chase overdue appraisals where required.
  • Understand HR policies and their practical application in order to provide advice and support to all staff.
  • Ensure all staff personnel changes are documented/updated on the HR system.
  • Maintain single central registers and personnel files/records.
  • Report and communicate HR activities using the agreed reporting functions.
  • Take notes/minutes at meetings as required.

The successful candidate will be required to have:

  • CIPD or equivalent qualification.

Experience

  • Relevant experience in a busy HR department.
  • Up-to-date knowledge of latest developments within employment legislation.
  • Excellent communication, both written and verbal.
  • Confident individual with a proactive attitude.
  • Exceptional interpersonal skills, demonstrating professionalism in all dealings.
  • A self-starter, able to demonstrate high levels of initiative and motivation, but also work closely with other team members and displaying trust and loyalty.
  • Ability to manage assigned tasks in an assertive, efficient and timely manner.
  • Must be able to multi-task and keep calm under pressure.
  • Good team player.
  • Excellent attention to detail.
  • Excellent working knowledge of Microsoft Excel and Word.
  • Proven ability to provide a customer focused service.
  • Excellent, proven organisational skills.
  • Proven ability to deal with confidential matters, with discretion.

Completed application forms need to be returned to juliaward@lifelineprojects.co.uk.

Please note that we are unable to accept CVs for this role.

Volunteer News Writer

Salary: Volunteer Role
Hours: Commitment of an average of 10 hours per week
Location: Remote
Full details for Volunteer News Writer

Description

We are currently looking for a News Writer (Volunteer) to assist our Communications Team. We are looking for the volunteer to have a minimum commitment is an average of 10 hours per week including a weekly one-on-one meeting with the News Editor.

The role will be to create content for our newsletters and online blogs. You will work closely with the Communications Team to properly promote news content. Although you may on occasion be assigned with other duties, generally you will contribute ideas for stories in conjunction with the News Editor.

The duties will include:

  1. Verifying accuracy of facts and obtain supplemental material and additional details from files, reference libraries, and interviews with knowledgeable sources.
  2. Organising material and write stories conforming to specified length, style, and format requirements.
  3. Interviewing people in a range of different circumstances as needed.
  4. Building contacts to maintain a flow of news, for example, police and emergency services, local council, community groups, health trusts, press officers from a variety of organisations, the general public, etc.
  5. Seeking out and investigate stories via your contacts, press releases and other media.
  6. Working closely with the news team, photographers and editors.
  7. Producing concise and accurate copy according to the newspaper's house style.
  8. Researching and writing longer feature articles, sometimes for subsidiary publications and supplements.
  9. Creating news content for the website.
  10. 'Live' online reporting or real-time blogging when covering important events.

The successful candidates will

Qualifications

  1. Written Communication, Problem Solving, Deadline-Oriented, Expertise in news-gathering, writing, and editing for short-form and long-form reports, experience in journalism.
  2. The ability to operate under strict timelines and deadlines.
  3. Positive attitude, detail and reader oriented with good multitasking and organisational ability.
  4. Fluency in English.

If you would be interested in applying for this volunteer role, please email your CV to careyluke@lifelineprojects.co.uk

Volunteer News Editor

Salary: Volunteer Role
Hours: Commitment of an average of 10 hours per week
Location: Remote
Full details for Volunteer News Editor

Description

We are currently looking for a News Editor (Volunteer) to assist our Communications Team. We are looking for the volunteer to have a minimum commitment of an average of 10 hours per week, including a weekly one on one meeting with Head of Communications.

The role will be to manage our news writers. You will work closely with Comms to properly promote news content. Although you may on occasion be assigned with other duties, generally you will edit the contributing writers' texts.

Duties

  1. Checking for factual errors by making extensive and meticulous research, and also correct logical and grammatical errors
  2. Making edits as necessary
  3. Providing regular feedback to our writers on how to improve their work
  4. Maintaining production schedules and report on the progress
  5. Participating in brain storming sessions regarding publication content
  6. Managing team of news writers, hiring and terminating as needed and necessary

Qualifications

  1. Bachelor's degree or higher in the fields of Publishing, English, Communication, Media or Journalism
  2. A minimum of 4 years’ experience at Editor level
  3. To be an ambassador for LifeLine Projects at all time
  4. Excellent editing, presentation and communication skills
  5. The ability to operate under strict timelines and deadlines
  6. Positive attitude, detail and reader oriented with good multitasking and organisational ability
  7. Fluency in English

If you would be interested in applying for this volunteer role, please email your CV to careyluke@lifelineprojects.co.uk

Parent Champion Coordinator

Opens for applications: Wednesday 20th October 2021
Salary: £12.82 Per hour
Hours: 15 hours a week
Duration: Until 28/02/22
Full details for Parent Champion Coordinator

Description

We currently are looking for a Parent Champion Coordinator to join the team.

The Parent Champion Coordinator will recruit, support and co-ordinate Parent Champions, encouraging, advising and monitoring their interactions with parent beneficiaries, supporting them to develop a Vision, Identity and Purpose for the parents.

The main duties are:

  1. To recruit Parent Champions and promote the Parent Champions Network in contexts that will facilitate this.
  2. To mentor, encourage and support Parent Champions through regular contact with them, acting as a sounding board, guiding them towards to other sources of support when needed and flagging potential issues to managers.
  3. To keep records to track Parent Champions’ mentoring sessions to ensure all mentees have regular opportunities to connect with their mentor.
  4. To build a sense of team and ownership amongst the Parent Champions through co-designed events and activities.
  5. To ensure all monitoring and evaluation paperwork is completed, as required.
  6. To ensure Parent Champions claims for expenses are submitted in an appropriate and timely manner.
  7. To be aware of other provision in the area and to support Parent Champions in referring to appropriate other services as required.
  8. To match parent mentees to an appropriate Parent Champions.
  9. To support parent champions in managing their caseload.
  10. Develop an environment of trust where communication, sharing of knowledge and best practise is encouraged and where there is a willingness to tackle and resolve problems.

The successful candidate will have:

Experience

  • Experience of organisations, agencies and barriers parents face, especially in relation to serious youth violence, school exclusion, criminal justice or social services
  • Experience of co-ordinating and coaching volunteers
  • Experience of connecting with/working with parents

Skills and Abilities

  • Ability to communicate and empathise with parents
  • Ability to support others through active listening, referring to broader sources of support where needed
  • Ability to co-ordinate a team, ensuring volunteers feel valued and the beneficiaries’ needs are met
  • Ability to find additional support and resources for parents and ‘hand-hold’ parents to benefit from this support
  • Ability to keep records, and fulfil administrative requirements of the project

Qualifications

  • Level 2 in English & Maths

Knowledge - Preferred

  • An understanding of provisions to support parents
  • An understanding of systems, services and barriers to access in the borough

To apply for this role you are required to complete an application form which should be returned to careyluke@lifelineprojects.co.uk

Nursery Practitioner – Ilford

Opens for applications: Monday 4th October 2021
Salary: £18,532.80 per annum
Hours: 40 hours per week
Location: Ilford
Duration: Permanent
Full details for Nursery Practitioner – Ilford

Description

Little Learners Nursery and Preschool for children aged 3 months- 5 years are looking to recruit an enthusiastic, energetic and committed nursery practitioner to come and join our excellent staff team!

We want your early year’s specific skills, your passion, your creativity & determination to make a difference to children’s lives.

Nursery Practitioners will work up to 40 hours a week, between the Nursery hours of 7.30 am and 6.30 pm. The Nursery Practitioner will work effectively as part of a team, providing a stimulating and caring environment for children. Support team members to provide a high standard of care and education.

Our Nursery values:

  • Excellence
  • Team
  • Integrity
  • Ownership
  • Compassion

The successful applicants will be required to have:

  • A minimum NNEB/CACHE, BTEC or NVQ in Childcare at Level 3 Recent experience of working in a care/education early years setting
  • Recent experience of working in early years childcare
  • Previous experience & compliance with EYFS
  • Excellent organisational and time management skills
  • Excellent communication skills showing you are able to work alone and in a team

Staff Benefits available at Little Learners

  • Free certificated internal and external training
  • Free DBS checks
  • 25 flexible Annual Leave dates & paid bank holidays
  • At least 25% discount off childcare
  • Free uniform
  • Employee of the month
  • Free home cooked and nutritious food
  • Company pension
  • Competitive salary
  • Opportunity for progression
  • Online learning journey key person records

If you would be interested in applying for the role please email your CV through to careyluke@lifelineprojects.co.uk

Sessional Nursery Practitioner

Salary: £8.91 per hour
Hours: As and when required
Location: Ilford, IG1 1NL
Full details for Sessional Nursery Practitioner

Description

Little Learners Nursery and Preschool for children aged 3 months- 5 years are looking to recruit an enthusiastic, energetic and committed Sessional Nursery Practitioners to work on an as and when required basis and to come and join our excellent staff team!

We want your early year’s specific skills, your passion, your creativity & determination to make a difference to children’s lives. The Sessional Nursery Practitioners will work effectively as part of the Nursery team, providing a stimulating and caring environment for children. Support team members to provide a high standard of care and education. This includes creating a warm, friendly and stimulating atmosphere in which the children can develop emotionally, socially and educationally through individual attention and group activities.

Duties include:

  1. To help plan, prepare and participate in a range of activities that promote each child’s physical, intellectual and emotional needs to enable each child to reach their full potential.
  2. To assist with the implementation of activities which encourage linguistic and social interaction between the children and their carers.
  3. To complete Tapestry entries for children within the setting by observing, monitoring and recording each individual’s development.
  4. To attend parents evenings/open days and staff training as required.
  5. To communicate with parents/carers about the day to day needs of the children by fostering parental involvement and encouraging positive parenting skills.
  6. To help children acquire self-help skills including dressing, feeding, toilet training and an awareness of personal hygiene.
  7. To help ensure that the Nursery meets safety and hygiene requirements and to report any issues to a senior member of staff.
  8. To be flexible within working practices in the Nursery. Be prepared to assist where needed, including undertaking certain domestic jobs within the Nursery.
  9. To be aware of and comply with all LifeLine’s policies and procedures including Safeguarding, Child Protection Policy, Confidentiality Procedures and Equal Opportunities.
  10. To keep up to date with developments in childcare and parent education through regular training as appropriate.
  11. Be available and willing to work across all Little Learners Nurseries.
  12. Additional hours may be required to maintain ratios.
  13. To undertake such other duties and responsibilities of an equivalent nature as required from time to time.

The successful applicants will have:

  • NNEB/CACHE, BTEC or NVQ in Childcare at Level 3
  • GCSE – Maths and English – Grade C and above / or Functional Skills – Level 2 – English, Maths and ICT
  • Paediatric First Aid Certificate
  • Recent knowledge of Safeguarding

Experience - Essential

  • Experience of working in a care/ education early years setting
  • Experience of planning age appropriate, short, medium and long-term plans in an early year’s setting to meet the needs of both individual children and those in a group setting in compliance with EYFS.
  • Experience of providing a nursery curriculum for 0-3 and/or 3–5-year-olds.
  • Knowledge/experience of meeting the needs of children and families.
  • Experience of maintaining accurate records and children’s profiles.

Experience - Desirable

  • Experience of working in a multi-cultural environment.
  • Experience of working with children with special needs educational needs.
  • Recent first aid qualification
  • Knowledge of EYFS and/or Foundation Stage and the ability to implement this.

Relationships - Essential

  • Ability to demonstrate verbal reasoning and listening skills.
  • Ability to work with people from a wide range of backgrounds and organisations.
  • Ability to build relationships with children.

Skills & Knowledge - Essential

  • Be able to work independently using your own initiative as well as within a team.
  • Ability to identify and deal with problems and to know when to refer on.
  • Excellent organisational and time management skills with the ability to prioritise tasks and work under pressure to meet deadlines.

Communication - Essential

  • Ability to communicate clearly and simply both verbally and in writing.

If you would be interested in applying for this role, please complete the attached application form and return the to careyluke@lifelineprojects.co.uk.

Charity Business Development Manager

Salary: £37,000 - £45,000 per annum
Hours: 37.5 hours per week or between 22.5 hours – 37.5 hours per week negotiable
Location: LifeLine House, Dagenham
Full details for Charity Business Development Manager

Description

The Charity Business Development Manager will lead our small in-house business development team, developing funding and new business proposals to support the growth and sustainability of the charity’s activities.

This will comprise a blend of grant and trust funding proposals, pursuing corporate funding partnerships, and responding to relevant commissioning opportunities and tenders. The appointed individual will also support the SMT in continued business and fundraising strategy planning.

In your role, you will be required to:

  • Work with operational managers to identify relevant funders and funding opportunities to support continued growth and evolution of LifeLine’s core activities in public health, community programming and young people’s services
  • Generate new business leads through relationships with a range of funders and partners, including corporate contacts
  • Manage an active bid pipeline to ensure an efficient and effective work rate across the team, with a focus on quality, consistency and impact of submissions.
  • Produce high quality, competitive funding proposals and tender submissions (typical values range from approximately £25,000 to £2 million)
  • Oversee the bid production process, supervising the work of our bid writers and ensuring input from relevant operational and technical managers
  • Support, through guidance and insight, the application of evidence and relevant project evaluation to the bid writing process and to organisational knowledge and expertise
  • Manage relationships with funding partners, delivery partners, stakeholders and external consultants to ensure LifeLine’s business interests and objectives are achieved and that we continue to build on our strong reputation for approachability, positivity, and being practically minded
  • Identify and manage risk during the tender process to support successful project implementations and handover to operational leads
  • Work with project managers and operational leads to develop implementation plans to ensure management and resourcing requirements are met and key milestones achieved
  • Work closely with the SMT to develop LifeLine’s business and fundraising strategies

The successful candidate will be required to have:

Qualifications – Desirable

  • Preferably educated to degree level and / or with research experience

Experience – Essential

  • Proven track record of effective bid management and administration at a senior level and management of multi-disciplinary teams. This must include a proven track-record of successfully securing significant funding
  • Understanding and experience of business development within the voluntary sector
  • Experience of Community and trust/grant Fundraising

Experience – Desirable

  • Understanding and experience of European public sector procurement
  • Previous experience of developing and implementing fundraising strategy in relation to public health / community programming and/or young people’s services

Essential Skills

  • Highly articulate with excellent writing & communication skills
  • Excellent analytical skills and the ability to distil and summarise information clearly and engagingly
  • Excellent research skills, including into Government Policy and the ability to obtain and update varied demographic information
  • Commercially astute and detail focused with negotiation skills
  • Resilience with the ability to manage multiple initiatives
  • Self-motivated, solutions-oriented and flexible

Knowledge

  • Demonstrable knowledge of commercial, finance and market related requirements for tenders

Completed application forms need to be returned to careyluke@lifelineprojects.co.uk.

Please note that we are unable to accept CVs for this role. Previous applicants need not reapply.

Charity Business Development Officer

Salary: £26,000 - £30,000 (Full Time)
Hours: Full-time 37.5 hours per week or Part-time 30 – 37.5 hours per week (negotiable)
Location: Dagenham, Essex
Duration: Permanent
Full details for Charity Business Development Officer

Description

The Charity Business Development Officer will form part of our small in-house business development team, developing funding and new business proposals to support the growth and sustainability of the charity’s activities. This will comprise a blend of grant and trust funding proposals, pursuing corporate funding partnerships, and responding to relevant commissioning opportunities and tenders.

The role will involve:

  1. Working with operational managers to identify relevant funders and funding opportunities to support continued growth and evolution of LifeLine’s core activities in public health, community programming and young people’s services
  2. Identifying and Researching and vetting business development opportunities in order to present to the SMT
  3. Generating new business leads through relationships with a range of funders and partners, including corporate contacts
  4. Contributing to an active bid pipeline to ensure efficient and effective work, with a focus on quality, consistency and impact of submissions
  5. Producing high quality, competitive funding proposals and tender submissions (typical values range from approximately £25,000 to £1 million)
  6. Contributing to the bid production process, liaising with partners and external bid writers whilst ensuring input from relevant operational and technical managers
  7. Supporting, through guidance and insight, the application of evidence and relevant project evaluation to the bid writing process and to organisational knowledge and expertise
  8. Managing relationships with funding partners, delivery partners, stakeholders and external consultants to ensure LifeLine’s business interests and objectives are achieved and that we continue to build on our strong reputation for approachability, positivity, and being practically minded
  9. Identifying and managing risk during the tender process to support successful project implementations and handover to operational leads
  10. Working with project managers and operational leads to develop implementation plans to ensure management and resourcing requirements are met and key milestones achieved
  11.  Working closely with the Business Development Manager to deliver LifeLine’s business and fundraising strategies
  12. Contributing to the vision and values of LifeLine as a community focused organisation

The successful applicant will be required to:

Qualification

  • Preferably educated to degree level and / or with research experience

Experience

  • Previous experience of developing and implementing fundraising strategy in relation to public health / community programming and/or young people’s services
  • At least two years proven track record of effective bid writing and administration
  • Understanding and experience of business development within the voluntary sector
  • Experience of Community and trust/grant Fundraising

Skills

  • Highly articulate with excellent writing & communication skills
  • Excellent analytical skills and the ability to distil and summarise information clearly and engagingly
  • Excellent research skills, including into Government Policy and the ability to obtain and update varied demographic information
  • Commercially astute and detail focused with negotiation skills
  • Resilience with the ability to manage multiple initiatives
  • Self-motivated, solutions-oriented and flexible
  • Able to manage staff, associates and the business development process including finance and operations

Knowledge

  • Demonstrable knowledge of commercial, finance and market related requirements for tenders

Completed application forms need to be returned to careyluke@lifelineprojects.co.uk

Please note that we are unable to accept CVs for this role. Previous applicants need not reapply.

Youth Development Worker

Salary: £22,000 - £25,000 per annum
Hours: 37.5 hours including some unsociable
Location: Barking & Dagenham, Havering, Thurrock and Redbridge
Full details for Youth Development Worker

Description

We are currently looking to recruit a Youth Development Worker to mentor and support young people in their schools and on their estates that are on the edge of school exclusion, mental health issues or Serious Youth Violence through 1-2-1’s, after school and positive activities and holiday programmes.

The successful applicant will have:

  • Experience of working with young people on the edge of school exclusion and serious youth violence OR young people with boarder line or undiagnosed mental health issues.
  • A minimum of two years’ working with challenging young people in a full time paid capacity as well a experience of detached youth work.
  • Particular experience of working with young people with boarder line or undiagnosed mental health issues OR those at risk of serious youth violence and managing safeguarding incidents.
  • Experience delivering positive activities/youth clubs.
  • The ability to use database packages
  • Additional interests that could be used to run activities for young people, e.g. sports, film, music, etc.

To apply for this role, please complete the attached application form, which is mandatory, and return the completed form to careyluke@lifelineprojects.co.uk

Outreach Youth Development Worker

Opens for applications: Wednesday 8th September 2021
Hours: Up to 24 hours per week negotiable, including evenings and occasional weekends and residentials.
Location: Barking and Dagenham, Havering, Redbridge, Thurrock
Duration: Permanent
Full details for Outreach Youth Development Worker

Description

We are currently recruiting for an Outreach Youth Development Worker to join our team and carry out detached outreach and positive activity work adapated for the COVID-19 situation.

You will:

  • Actively engage in the detached and outreach programme.
  •  Support young people in their schools and on their estates that are on the edge of school exclusion, mental health issues or Serious Youth Violence through after school 1-2-1s, positive activities and holiday programs.
  • Liaise and build rapport with Statutory, community and voluntary youth organisations in order to provide warm introductions to the young people we work with.
  • Carry out community profiles and mapping of young people in their communities developing and co-designing programs that meet the needs of the youth in her communities.
  • Work with our adapted COVID-19 detached and outreach plan.

A successful applicant will:

  • Have at least a Level 3 youth work qualification or equivalent, and at least a Level 2 English qualification.
  • Have experience with young people on estates, streets, and in community and outreach settings
  • Have experience working with challenging young people in a full-time paid capacity.
  • Have experience working with young people with borderline or undiagnosed mental health issues.
  • Have experience managing safeguarding incidents.
  • Have experience delivering positive activities or youth clubs.
  • Have experiences with specialist activities, e.g. dance, sports, arts.

This vacancy will remain open until all posts are filled. Interviews will be conducted and reviewed on an ongoing ad-hoc basis.

Please return completed application forms to CareyLuke@lifelineprojects.co.uk

Trainee Nursery and Social Media Administrator – via The Kickstart Scheme

Salary: National Minimum Wage
Hours: 25 hours
Location: Ilford, IG1 1NL
Duration: 6 months
Full details for Trainee Nursery and Social Media Administrator – via The Kickstart Scheme

Description

We are currently looking for a Trainee Nursery and Social Media Administrator – Kickstart Scheme

To support the Nursery Manager in the day-to-day running of the Nursery, providing support on the Kindersoft system and social media assistance across all Little Learners Nurseries.

The role will involve:-

  1. Assist and support the Nursery Manager in all day-to-day aspects of the administration for the Nursery including:
    • dealing with general email queries
    • filing, scanning, photocopying and archiving.
    • Booking settling in appointments
    • Preparing paperwork so it is readily available for new settlers and enquiries / viewings.
    • Completing offer paperwork for new children joining the nursery, ensuring that all paperwork is fully completed and filed securely in a timely manner.
    • Printing weekly registers making them accessible to the Nursery rooms / staff.
    • Printing display board documents where necessary.
  2. Provide and coordinate all reception duties and act as a first point of contact within the Nursery including:
    • answering the telephone in a polite and timely manner, directing callers to the relevant information
    • offering advice and guidance to visitors attending the Nursery
    • ensuring that visitors sign in and out of the building on the correct register or visitor’s book
    • Ensuring that the reception area is always clean, tidy and presentable with up to date information available.
  3. Maintain robust communication links between all Little Learners Nurseries and LifeLine Projects.
  4. Maintain and order supplies and equipment for the Nursery, including the weekly Asda shopping, developing a robust inventory system for the setting.
  5. Attend training, staff meetings and inter-agency meetings where necessary. This may include setting up, taking, typing and disseminating the minutes.
  6. Support the development of an accurate, up-to-date and accessible bank of local information to support families with young children.

Kindersoft / Nursery Finance

Be the Kindersoft Super User for the Nurseries, keeping updated on any changes to the system.

  1. Ensure that all Kindersoft bookings are updated correctly with all new starters, leavers, changes of days and ad-hoc bookings details. Ensuring that individual details are regularly checked and child bookings updated once they become eligible for funding across all Little Learners Nurseries.
  2. New child data is inputted from their registration forms and that registration and deposit charges are applied.
  3. Ensure that the enquiry tracker is regularly updated.
  4. Ensure that weekly occupancy reports are produced in a timely manner for management meetings.
  5. Ensure that room occupancy reports are updated with changes for the month ahead and regularly monitored for spaced to be offered to new starters and movement to the next age group, relaying this information to both the Nursery and Deputy Manager.
  6. Ensure that invoices are generated across all Little Learners Nurseries and emailed to parents / carers in a timely manner.
  7. Ensure parent declaration forms are fully completed / signed and filed for funding audit.
  8. Parent / carer queries relating to booking updates are responded to in a timely manner and that any additional correspondences and updates are sent to parents when necessary.
  9. BACS payments and vouchers are added to parent accounts and receipts emailed to parents across all Little Learners Nurseries.
  10. Cash and card payments are received on an as and when required basis, and receipts are filed on children’s files promptly.
  11. Debtors and email statements are regularly monitored and outstanding payments followed up directly and through liaising with the LifeLine Finance Department.
  12. Ensure that monthly gross income reports are completed across all Little Learners Nurseries.
  13. Funding headcounts for Ilford are completed every term, with accurate child data and hours uploaded to portal.
  14. PRs are completed for all orders and invoices within the Nursery and forwarded to the Finance Department in a timely manner.
  15. Petty cash spreadsheets and refills are completed
  16. Banking of cash payments from the Ilford Nursery is completed at the end of the month.

Social Media and Marketing

  1. Be responsible for all social media communications for the Little Learners Nurseries via Facebook, Twitter and Pininterest activity. Liaising with the Nursery Managers for ways to promote the nurseries through fortnightly blog posts.
  2. Regularly update the Little Learners Nursery website page, ensuring that all information is current and relevant to the nurseries and that the website is engaging to external visitors.
  3. Support the development and production of the regular Nursery newsletters and other publicity material for the all Little Learners Nurseries promoting the Nurseries and up and coming community events available in line with LifeLine’s branding, ensuring quality is maintained all times.
  4. Assist in the production of graphic design / page layout for sales / marketing flyers and brochures.

Please note the above mentioned duties are not exhaustive and the post holder may be required by management to carry reasonable duties in line with the role.
The post holder will be consulted by LifeLine on any material compulsory changes to the Job Description.

The successful applicant will be:-

Education – Desirable

  • Diploma / NVQ in Business Administration or equivalent

Experience - Essential

  • Experience of working in an office environment in a customer facing reception / administration role
  • Experience of dealing with enquiries from the general public and providing advice and guidance where necessary
  • The ability to work on your own as well as part of a team
  • Experience of using a nursery package, ideally Kindersoft

Skills - Essential

  • The ability to communicate effectively with people from different backgrounds
  • The ability to work on your own as well as part of a team
  • Excellent inter-personal and communication skills – written, face to face and telephone
  • The ability to present information in writing to a range of audiences, adapting the format as appropriate
  • Effective time-management skills, producing high quality work during stretching deadlines
  • Able to manage own workload, work to deadlines and work well under pressure
  • Willingness to support others and share skills
  • Good IT skills with direct experience of Microsoft Office packages including Word, Excel and Outlook
  • Ability to service meetings to include taking clear and concise minutes, sometimes of complex and politically sensitive issues
  • Experience of dealing with conflict and resolving issues

Knowledge - Essential

  • Experience of working with children and families
  • Experience of working in a multi-cultural environment
  • Knowledge of Data Protection Act 1998 and Freedom of Information Act 2005

If you would like to apply for the role please complete the attached application form and return this to careyluke@lifelineprojects.co.uk.

Trainee Design and Social Media Assistant – via The Kickstart Scheme

Salary: National Minimum Wage
Hours: 25 hours
Location: Dagenham, Essex
Duration: 6 month role
Full details for Trainee Design and Social Media Assistant – via The Kickstart Scheme

Description

We are currently looking for a Trainee Design and Social Media Assistant – via The Kickstart Scheme

The role will:-

  1. Provide all round support to the Communications Team to ensure the smooth running of the Communications Department.
  2. Perform administrative tasks effectively including dealing with telephone queries, email queries, filing, scanning and photocopying.
  3. Assist in the production of graphic design / page layout for sales / marketing flyers and brochures.
  4. Regularly update LifeLine’s website pages, ensuring that all information is current and relevant and engaging to external visitors.
  5. Support the production of regular newsletters and other publicity materials.
  6. Promote LifeLine at up-and-coming events in line with LifeLine’s branding requirements, ensuring quality is maintained at all times.
  7. Liaise with printers and other appropriate outside organisations.
  8. Research best options and ensure cost effectiveness and value for money in all activities.
  9. Provide support to the other department where necessary and at the request of the Social Media Communications Co-ordinator.
  10. Provide administrative support for events.
  11. Observe and operate the organisation’s procedures, including Equal Opportunities, Data Protection and Health and Safety.
  12. Participate in all training and development activities relevant to the role, as identified during staff reviews and one to one sessions.
  13. Have an excellent understanding and ability to abide by LifeLine’s values and ethos.

The successful applicant will be required to have:

  • GCSE in Maths and English, Grade C or above

Communication - Essential

  • Ability to communicate clearly and simply both verbally and in writing
  • Good interpersonal skills, including the ability to communicate both face to face and over the phone
  • Ability to work well as part of a team.

Personal Skills and Abilities - Essential

  • Good organisational skills with the ability to prioritise multiple tasks with different deadlines.
  • Good working knowledge of Microsoft Office Packages, particularly Microsoft Word and Microsoft Excel and Outlook.
  • Excellent levels of attention to detail.
  • To be reliable, punctual, with a good attendance record.
  • The ability to remain calm in challenging circumstances.
  • Ability to work in a self-directed fashion, organising own workload and taking initiative.
  • Good understanding of the vision and values of the organisation.
  • An understanding and ability to promote the values and aims of the organisation.

Experience or Knowledge - Desirable

  • Adobe Creative Suite, particularly InDesign, Illustrator and Photoshop.
  • Working understanding of confidentiality and professionalism.
  • Experience of copywriting for marketing purposes.

If you would like to apply for the role please complete the attached application form and return this to careyluke@lifelineprojects.co.uk

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn
Share on pinterest
Pinterest
Share on email
Email