LifeLine Projects

Our tips for outreach and detached work

Daniel Chery, one of the managers of our SW!TCH team, has pulled together his top tips for outreach and detached working.

  • Always work in pairs
  • Ensure you have a current and updated risk assessment
  • Dynamically assess a situation before approaching young people in groups
  • Communicate with the police and local authority to identify hotspots
  • Make sure your team co-ordinate with other providers and share insights – joined-up working is vital
  • Carry around a toolkit for improptu activities, e.g. footballs, rounder equipment, Frisbees, cones, bibs, first aid kit, whistle, PPE, etc.
  • Bring the youthwork and activities to where the young people are
  • Log activities and evaluate effectiveness. Use registers and evaluation forms – who, what, when, where.
  • Share intelligence gathered to help better shape local provision
  • Make sure to actually listen to the young people and find out what their needs are and act appropriately.
  • Say what you mean and mean what you say.
  • Reach out to more than just the young people – build relationships with local residents to get a better picture of the situation
  • Your team should be highly visible when out working – make sure they have ID badges worn, and try and wear a consistent uniform, even if it’s not branded with your logo
  • Make sure your staff have training in risk assessment, so there’s no barrier to carrying out needed activities
  • Always make sure you follow the current social distancing and related guidelines
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