The Listening Lounge

Safe and welcoming support in Barking and Dagenham.

It's estimated that around 20% of adults in Barking and Dagenham—over 40,000 people—live with a common mental health disorder.

Residents are known to be faced with depression, isolation, and anxiety—issues that can be further exacerbated by long-term conditions.

If you're finding it hard to cope due to mental health issues or emotional distress, the trained advisors at our Listening Lounge can offer empathetic and sensitive support in a safe and welcoming space.

We can give you a calming space to talk about your issues, confidential one-to-one support from a trained advisor, and refer you to local services that can offer further support.

This is not a clinical or emergency service.
If you or someone else is in immediate danger, please call 999 or go directly to your nearest emergency service.

How we're creating community

Where to find us

Fridays

  • 5:30pm - 10:30pm
  • The Ripple Centre
  • 121-125 Ripple Road, IG11 7PB

Saturdays

  • 10am - 4pm
  • Livewell Village Church
  • 21 Charlotte Road, RM10 8TD
  • 5:30 - 9:30pm
  • Kingsley Hall
  • Parsloes Avenue, RM9 5NB

Sundays

  • 10am - 4pm
  • Kingsley Hall
  • Parsloes Avenue, RM9 5NB

Mondays

  • 10am - 2pm
  • Barking Learning Centre
  • 2 Town Square, IG11 7NB

Make a referral

We’re now accepting referrals for those in need of support with mental health issues or emotional distress.

  • Aged over 18
  • A resident of Barking and Dagenham
Make a referral!

Get support

Our team are available to offer support and guidance.

Book in 30 minutes for a tea and a chat with our advisors and we’ll help guide you to the support you need.

0330 0160 232
07513 253 067

Volunteer with us

If you’d like to volunteer your time to help support others, sign up today!

Volunteer with us!

Recent updates about the Listening Lounge

See all updates

LifeLine launches new Community Parenting Academy to train parent leaders

We are pleased to announce that Lifeline Projects has been awarded funding from the Mayor’s Office for Policing and Crime through London’s Violence Reduction Unit to deliver a programme aimed at increasing parental wellbeing and family support across all 32 London boroughs.Our new Community Parenting Academy is designed to support parents and carers to build confidence, improve wellbeing, and strengthen...

2 months ago

 by LifeLine Comms Team

Lifeline Projects awarded grant from the Masonic Charitable Foundation

We’re delighted to share that Lifeline Projects has been awarded a grant from the Masonic Charitable Foundation (MCF)—one of the UK’s largest grant-making charities. This incredible support will help us strengthen our work with families and young people across East London. The MCF—funded by Freemasons, their families, and friends—supports thousands of people every year through projects that reduce isolation, tackle...

9 months ago

 by LifeLine Comms Team

Belonging matters

People do better when they feel part of something bigger than themselves. Belonging is not just about being included—it’s about knowing that you matter, that what you do and who you are makes a difference, and that sharing life with others brings meaning. But these days, belonging can be hard to find. Simply going out with friends or family can...

10 months ago

 by Nathan Singleton

See all updates

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