The Listening Lounge

Safe and welcoming support in Barking and Dagenham.

It's estimated that around 20% of adults in Barking and Dagenham—over 40,000 people—live with a common mental health disorder.

Residents are known to be faced with depression, isolation, and anxiety—issues that can be further exacerbated by long-term conditions.

If you're finding it hard to cope due to mental health issues or emotional distress, the trained advisors at our Listening Lounge can offer empathetic and sensitive support in a safe and welcoming space.

We can give you a calming space to talk about your issues, confidential one-to-one support from a trained advisor, and refer you to local services that can offer further support.

This is not a clinical or emergency service.
If you or someone else is in immediate danger, please call 999 or go directly to your nearest emergency service.

How we're creating community

Where to find us

Fridays

  • 5:30pm - 10:30pm
  • The Ripple Centre
  • 121-125 Ripple Road, IG11 7PB

Saturdays

  • 10am - 4pm
  • Livewell Village Church
  • 21 Charlotte Road, RM10 8TD
  • 5:30 - 9:30pm
  • Kingsley Hall
  • Parsloes Avenue, RM9 5NB

Sundays

  • 10am - 4pm
  • Kingsley Hall
  • Parsloes Avenue, RM9 5NB

Mondays

  • 10am - 2pm
  • Barking Learning Centre
  • 2 Town Square, IG11 7NB

Make a referral

We’re now accepting referrals for those in need of support with mental health issues or emotional distress.

  • Aged over 18
  • A resident of Barking and Dagenham
Make a referral!

Get support

Our team are available to offer support and guidance.

Book in 30 minutes for a tea and a chat with our advisors and we’ll help guide you to the support you need.

0330 0160 232
07513 253 067

Volunteer with us

If you’d like to volunteer your time to help support others, sign up today!

Volunteer with us!

Recent updates about the Listening Lounge

See all updates

What are we actually sustaining?

“Sustainability” has become one of the most commonly used words in the charity sector. Funders ask about it; organisations include it in funding applications; strategies are built around it. Yet, I sometimes have to wonder whether we’re all talking about the same thing.

6 days ago

 by Nathan Singleton

Introducing Richard, Community Befriending Volunteer

This month, we're talking with Richard Wint, one of the longest serving volunteers in our Community Befriending Programme. Last month, Richard received a special award from the High Sheriff of Greater London, Dhruv Patel CBE, in recognition of his dedication to supporting others in his community.

7 days ago

 by LifeLine Comms Team

High Sheriff recognises Community Befriending volunteers

LifeLine Projects was delighted to welcome the High Sheriff of Greater London, Dhruv Patel CBE, to our Community Befriending coffee morning on 18th September 2026, where he joined volunteers, befriendees and staff to celebrate the positive impact of the programme.

1 week ago

 by LifeLine Comms Team

LifeLine launches variety of new programmes for young people and families across London

New Wellbeing Peer Support programme launches thanks to support from NHS North East London Foundation Trust We’re pleased to continue working with the NHS North East London Foundation Trust (NELFT), whose new funding allows us to deliver a Wellbeing Peer Support programme in the London Boroughs of Barking and Dagenham and Redbridge. The programme supports people experiencing mental health challenges...

2 months ago

 by LifeLine Comms Team

See all updates

Share on